Is Food Playground a registered company?
Yes. Food Playground operates as Food Playground Pte Ltd (UEN 201217000D), a Singapore-registered social enterprise founded in 2012.
Can you provide corporate documentation for our procurement process?
Yes. We provide an official quotation and a detailed services agreement with terms for every corporate booking, and issue an official tax invoice.
How long has Food Playground been operating?
Since 2012. Food Playground has delivered cooking team building for more than 5,000 organisations over 14 years.
Where is the venue, and is it accessible?
We are at 24A Sago Street, in the heart of Chinatown - a heritage shophouse a short walk from Chinatown and Maxwell MRT stations. Please note the studios are on levels 2 and 3 of a pre-war conservation shophouse and are not wheelchair- or stroller-accessible.
What are your health and safety arrangements?
All facilitators and kitchen helpers hold valid food hygiene certification. The venue has a fire alarm system, and fire extinguishers and hose reels are serviced annually.
Do you carry insurance?
Yes. Food Playground holds public liability insurance with AIG with S$1 million in coverage.
How quickly do you respond to corporate enquiries?
We send proposals within one business day of your enquiry.
How does the booking process work for corporate clients?
Enquire via email or WhatsApp, receive a tailored proposal, and confirm availability by signing the quotation and services agreement in writing. Full payment is due 2 weeks before the event date, except for government bodies and local healthcare institutions.
What is your cancellation and rescheduling policy?
Free rescheduling or cancellation with 7 days' notice - no fees within this window. Headcount reductions within 3 days of the event and no-shows are non-refundable.
Can you share references or named clients?
Yes. Named corporate case studies include EY, Johnson & Johnson, ExxonMobil, Mastercard, UST, Amazon Web Services, Salesforce, IPOS, Standard Chartered, Microsoft, and JLL, with quotes from named client representatives on this page.
What is Food Playground's social enterprise mission?
Food Playground is a recognised social enterprise that creates flexible, meaningful employment for stay-at-home mothers and active seniors. Every booking supports this mission - a distinct ESG value for corporate partners.
What payment methods do you accept?
We accept credit card, bank transfer, and PayNow. For government bodies, we also support e-invoicing via GeBIZ / Vendors@Gov.
Can you issue an official invoice, and do you support purchase orders?
Yes. We issue official tax invoices for all bookings and support purchase orders. Corporate invoicing is GST-exempt (no GST charged).